Impact of Emerging Technologies on Public Administration: Quantitative Analysis and Perspectives in Ecuador

Abstract

The present study examines the impact of emerging technologies on public administration in Ecuador, aiming to assess both the current effects and future prospects of their implementation. In light of rapid technological advancement and global digitalisation, it is essential to understand how tools such as artificial intelligence, automation, and blockchain are transforming public management within specific national contexts. To this end, a quantitative approach was adopted based on an exhaustive bibliographic review of specialised scientific sources, including indexed articles, technical reports, and prior studies related to the digitalisation and modernisation of the public sector. This methodology enabled the identification of correlations and causal relationships between technological adoption and outcomes observed in key sectors such as justice, health, education, citizen security, and gender-based violence. The results reveal significant progress in efficiency, transparency, and quality in public service delivery, as well as optimisation of administrative processes. Nevertheless, important challenges were also identified, including the technological divide, insufficient staff training, and the need to strengthen mechanisms for protecting fundamental rights and ensuring accountability. These findings highlight the importance of designing inclusive and ethical public policies that promote responsible, equitable, and sustainable digital governance. In summary, this research contributes to a better understanding of the digital transformation process in Ecuadorian public administration, offering recommendations to maximise the benefits of emerging technologies while minimising their risks.